如有任何問題，請發送電郵至 info@altusadvisory.com
我們通常在 1–2 個工作日內回覆。

在 App 的「訂閱」頁面選擇所需方案，按照頁面指引完成轉數快（FPS）或銀行轉帳付款後，我們的團隊將在 1 個工作日內人工核實並啟用您的訂閱。

請確認您在「訂閱」頁面輸入的電郵地址與付款時填寫的一致。若問題持續，請聯絡我們提供付款截圖，我們將手動核實並處理。

是的。本應用程式通過 Cloudflare 網絡代理讀取文章及藏品資料，無需翻牆即可正常瀏覽所有內容。

在「藝術品」頁面點擊「委託出售」，填寫藏品資料及聯絡方式，我們的顧問團隊將與您聯絡評估及安排撮合。

由於訂閱通過線下銀行轉帳付款，退款事宜請直接聯絡我們。在訂閱期結束前請勿續費，訂閱自然到期後將自動停止。

For any questions, please email info@altusadvisory.com
We typically respond within 1–2 business days.

Go to the Subscription tab in the App, select your preferred plan, and follow the on-screen instructions to complete payment via FPS (Hong Kong Fast Payment System) or bank transfer. Our team will manually verify your payment and activate your subscription within 1 business day.

Please ensure the email address you entered in the Subscription tab matches the one used during payment. If the issue persists, please contact us with your payment receipt and we will resolve it manually.

Yes. The app uses a Cloudflare network proxy to load articles and artwork data, so all content is accessible in Mainland China without a VPN.

In the Art tab, tap "Consign Your Artwork" and fill in your item details and contact information. Our advisory team will reach out to assess and arrange a match.

Since subscriptions are paid via offline bank transfer, please contact us directly for refund requests. Subscriptions expire automatically at the end of the term — no renewal action is needed to cancel.